WEBSITE RECEPTION / UK DENTAL PRACTICES

A dental chatbot.
For a clearer next step.

An AI chatbot for dentists: help visitors understand your practice, ask a question and request a callback. The preview below is scripted; your live website connection is configured and tested before activation.

YOUR PRACTICE WEBSITE
ALICE

“Yes, we can explain how an Invisalign consultation works.”

“Tomorrow afternoon would be helpful.”
Callback preference captured · Illustrative example

BUILT FOR PRACTICE ENQUIRIES

A dental chatbot that gives questions a next step.

A visitor may want to understand your new-patient process before choosing an appointment. A dental chatbot gives them a place to ask while they browse, using the services, fees and reception instructions your practice has approved.

ClinicVoice’s proposed AI website receptionist brings those questions into your reception workflow. Agree what it can answer, what details it should request and when a person needs to take over. Pair it with AI telephone answering for dentists when you also need call cover.

Explore the fictional example below. It illustrates the conversation and handover; it is a scripted preview, not a connected live service.

01 / TRY THE NEXT STEP

An answer. Then a useful invitation.

Alice at Harley Street Dental ClinicScripted preview · Fictional practice

FOR YOUR RECEPTION TEAM

A question becomes
a next step.

ENQUIRY PREVIEWNo request yet
Treatment
—
Request
—
Callback
—

Scripted example for fictional Harley Street Dental Clinic. Messages stay in this page. No real request is sent.

02 / YOUR PRACTICE, ACCURATELY

Answers your team has approved.

Your website & services

The treatments you actually offer.

Your fees & FAQs

Approved prices and how to explain them.

Your dentists & team

Who patients may meet, and their roles.

Unknown questions become requests for your team to review. Clinical advice and treatment suitability remain with your clinicians.

03 / ONE RECEPTION WORKFLOW

Website enquiries join the same list.

No separate trail to piece together.

See the question, the requested next step and the callback preference alongside phone enquiries.

Explore your enquiry dashboard
RECEPTION HANDOVERFictional example

Ready for reception.

Patient
Alex Taylor
Contact
07700 900140 · fictional
Enquiry
Implant consultation
Callback preference
Tomorrow, after 4pm
Received via
Website chat

Awaiting follow-up

Reception checks availability and confirms any appointment.

04 / FITTING INTO YOUR WEBSITE

One clear place for patients to ask.

Check your website

Confirm who maintains it and whether it can load the component.

Agree the chat arrangement

Replace, schedule or retain an existing tool after review.

Keep the answers current

Send approved fee, team and opening-hour updates for review and testing.

CHOOSE THE RIGHT KIND OF HELP

Dental live chat, AI chat or online booking?

Staffed live chat

A person answers website messages during the service’s staffed hours. If you need human operators, check who provides them and when they are available.

AI website reception

An automated assistant answers agreed practice questions and gathers callback requests. ClinicVoice proposes this workflow, with staff responsible for questions outside its scope.

Online booking

A booking tool shows available slots when connected to your diary. A callback request from Alice is not a reserved or confirmed appointment.

When comparing live chat for dentists, decide whether you need a staffed conversation, answers to routine questions, a booking link or a request for reception to call back. Your existing appointment software can remain in place; any connection must be confirmed during setup.

For enquiries after closing time, agree who reviews the request when reception returns. Use the phone and website enquiry handover checklist to define that responsibility.

BEFORE YOU CHOOSE

Questions about a chatbot for your dental practice.

What can an AI chatbot for dentists answer?

Agree a practice information set covering opening hours, location, new-patient enquiries, published fees and how consultations work. Alice should use those approved details, ask for clarification where needed and pass unanswered questions to your team. It does not diagnose, assess treatment suitability or act as a dentist.

How does a website enquiry reach reception?

Agree a record containing the visitor’s name, callback number or preferred contact method, question, what was answered, requested next step and callback preference. Name the person who follows up and test the destination and notification before launch. The public preview keeps fictional details on the page and sends nothing.

Is ClinicVoice a human dental live chat service?

No. Alice is an automated AI receptionist. Reception follows up on requests and questions that need a person. Human support hours and escalation arrangements are agreed separately; automated availability is not a promise of a staffed chat desk.

Can the chatbot book dental appointments?

The workflow shown collects an appointment or callback request. Your team checks availability and confirms the booking. We do not claim a working connection to your particular practice management system without testing it.

How is dental website chat priced?

The proposed Essential plan is £375/month with 1,000 AI replies and 400 phone minutes. Plus is £595/month with 2,000 replies and 800 minutes. Setup is £525. Prices exclude VAT where applicable. These are combined reception plans, not a published chat-only price. Check reply units and additional usage before comparing costs.

Can we test it on our own website first?

Start with your website platform, current chat or booking tools and a short list of approved patient questions. Agree the installation, fallback, data handling and reception handover tests before activation. See the setup process or request a practice-specific demonstration.

BUILT AROUND YOUR PRACTICE

Make the next conversation about your practice.

Request a practice demo

YOUR PRIVACY

With your permission, Google Analytics measures visits and actions such as demo plays and opening an enquiry email draft. We do not send your form fields, chat messages or call content to Analytics. You can use the site without analytics.

Voice software connects only after you consent and start a call. Microphone permission is controlled separately by your browser.

Read the cookie notice