Cover the busy moments
After hours, at weekends and between patients.
AI reception for UK clinics
Your patients call.
Alice answers.
AI reception. More room for care.
An AI phone answering service for your dental or aesthetic practice. Here when your team is busy, or your doors are closed.
Monthly plans from £395, plus £950 setup. VAT added where applicable.
- Keep your existing number
- Out-of-hours answering
Live demonstrationFree · 3 minutes
Meet Alice.
Your AI voice receptionist
Ready for your call03:00 remaining
Allow your microphone, then say hello.
Uses your microphone. Calls are recorded and transcribed; please use fictional details. Privacy policy.
Need an idea? Try asking…
A fictional Harley Street practice. No real bookings or medical advice.
Built around private practiceDentalAestheticsSpecialist clinics
01 / Space to care
More time for
your patients.
Your practice, your answers
Approved information on fees, treatments and opening hours.
Keep your team in control
Reception follows up and confirms appointments.
Hear Alice handle a dental enquiry
Read the transcript
- Alice: Good day. Thank you for calling Harley Street Dental and Aesthetic Clinic.
- Alice: My name is Alice, an AI assistant to the practice.
- Alice: To help me assist you, this call may be recorded.
- Alice: How may I help with your booking or enquiry today?
- Caller: Thank you. And are you open on Saturdays?
- Alice: Yes, we are open on Saturdays from 9am to 2pm.
- Alice: Would you like to schedule your teeth whitening appointment for a Saturday?
- Caller: Understood. Would a dentist need to assess whether whitening is suitable for me?
- Alice: Yes, that would be best assessed in person by Dr Smith during your consultation.
- Alice: Shall we get you booked in?
- Caller (scripted): Yes, I'd like to book an appointment, please.
The final screens illustrate an appointment request, not a confirmed booking or messages actually sent.
Video unavailable? Download the video or try Alice live.
What could a missed enquiry be worth?
A little perspective
Explore potential treatment revenue before costs. Actual results depend on your practice.
£4,500 / month
1 enquiry20 enquiries
Assumes 4 weeks, 15% become patients and £1,500 treatment value. An illustration, not a revenue guarantee.
02 / From call to callback
A simple next step.
For every enquiry.
Alice answers
Welcomes callers and captures their enquiry.
A summary for reception
Key details, ready for your team to follow up.
Your team calls back
Reception confirms the appointment in your diary.
Proposed workflow: email, optional SMS and call routing are agreed and tested before launch. The demo is voice-only.
See an example handover
Callback requested
Example- Enquiry
- Consultation request
- Callback number
- Confirmed on the call
- Preferred time
- Tomorrow morning
- Appointment
- Not booked
Fictional enquiry. Reception to call back.
An optional text, too
“Thank you for calling. Your enquiry has been received. Our reception team will be in touch.”
Example acknowledgement, not a booking confirmation.
How we set up your practice
Share your details
Your fees, FAQs, opening hours and handover preferences.
Test together
Check forwarding, notices and agreed notifications with your team.
Approve and go live
Approve in writing, then activate divert. Your subscription starts at go-live.
Keep your number. We check forwarding with your provider.
03 / Plans and pricing
Two plans.
Clear pricing.
Choose the support your practice needs.
VAT extra where applicable.
Practice Pilot
For independent practices£395 / month
£474 including 20% VAT
£329.17 / month equivalent
£3,950 paid annually at go-live
£4,740 including 20% VAT · Save £790 a year
£950 one-off setup£1,140 including 20% VAT
400 minutes included each month
- 24/7 inbound call answering
- British voice, your FAQs
- Email enquiry summary setup*
- Patient SMS acknowledgement setup*
Full Clinic Pro
For larger teams£750 / month
£900 including 20% VAT
£625 / month equivalent
£7,500 paid annually at go-live
£9,000 including 20% VAT · Save £1,500 a year
£1,500 one-off setup£1,800 including 20% VAT
1,200 minutes included each month
- Everything in Practice Pilot
- Call routing to your team*
- Multi-department enquiries
- Named contact, quarterly FAQ reviews
Extra minutes: £0.35 per minute (£0.42 with 20% VAT).
*Handover workflows are agreed and tested before launch. SMS, carrier, transfer and integration charges are agreed separately.
A 14-day subscription guarantee
Full subscription refund within 14 days of go-live for new customers, including annual plans. Accepted completed setup and agreed extra usage excluded.
Read the guaranteeClear terms from the start
Cancel with 30 days’ written notice after the guarantee. Prepaid subscription beyond your end date is refunded pro rata.
12 months paid at go-live. After the guarantee, unused months are normally non-refundable for cancellation by choice. Delivery-failure remedies still apply. No automatic renewal.
Full costs and payment stages
Practice Pilot setup: £475 to start, then £475 after launch acceptance. Full Clinic Pro setup: £750 to start, then £750 after launch acceptance. These amounts exclude VAT.
Setup is paid in two stages; the first subscription payment is due at go-live. The combined costs below are not all charged on the day you enquire.
Practice Pilot
Setup + first month: £1,345 excluding VAT.
£1,614 including 20% VAT.
Full Clinic Pro
Setup + first month: £2,250 excluding VAT.
£2,700 including 20% VAT.
Practice Pilot
Setup + first year: £4,900 excluding VAT.
£5,880 including 20% VAT.
Full Clinic Pro
Setup + first year: £9,000 excluding VAT.
£10,800 including 20% VAT.
Annual subscriptions are £3,950 for Pilot and £7,500 for Pro: the equivalent of ten monthly payments for twelve months of service. The displayed monthly equivalent is rounded and is not a monthly instalment. These totals exclude agreed additional usage and integrations.
Both plans include agreed recording notices and privacy settings. Minutes reset monthly and do not roll over. Multi-site services and outbound reminders need a tailored quote.
We remind annual customers at least 30 days before the term ends. Renewal requires your explicit agreement. See setup and acceptance terms and our refund policy.
Comparing virtual receptionist pricing?
Compare the subscription, one-off setup, included minutes and extra usage on the same billing basis. Our service uses an AI voice receptionist; your team remains responsible for follow-up and appointment confirmation. Annual subscriptions are paid upfront at go-live.
Check carrier, SMS, transfer and integration charges, plus VAT where applicable. Ask which call routes and handovers are included, what is tested during setup and who handles callbacks. Your written proposal confirms the scope and full costs before payment.
04 / Before you decide
Questions from
practice owners.
Something specific to your practice?
Email Aleo
Clinical decisions stay with your team. About & support
Will callers know they are speaking to AI?
Yes. Alice introduces herself as an AI receptionist. We agree your practice’s introduction and recording notice before launch. The demo is recorded and transcribed.
Do we need a new telephone number?
Usually, no. Divert busy, unanswered or out-of-hours calls from your current number. We check provider options and charges during setup.
What happens after a patient’s call?
Your team receives the agreed handover, calls back and confirms appointments. Email and optional SMS are configured and tested before launch. The public demo does not send notifications.
Can Alice book into our appointment diary?
Direct booking requires a compatible, agreed integration. We confirm scope and cost first. The public demo cannot make appointments.
How are urgent or clinical enquiries handled?
Your clinicians set escalation rules. Alice does not diagnose or prescribe. Transfers depend on setup and staff availability; this is not an emergency response service.
How do you handle patient information?
Before launch, we agree data processing terms, providers, access, retention and transfers. Your clinic normally remains the controller. For demo data, see our privacy policy.
Is Practice Pilot a free trial?
No. It is a paid plan with a 14-day subscription guarantee. Completed, accepted setup and agreed extra usage are excluded. The three-minute voice demo is free.
A receptionist that knows your practice
Let’s make Alice
part of your team.
Tell Aleo which calls you need help with.