ClinicVoice / Aesthetic clinics
AI receptionist for UK aesthetic clinics
Keep treatment enquiries moving while your practitioners are with clients. Alice explains your approved information and helps callers take the next step towards a consultation.
A considered first conversation
A prospective client may telephone during a treatment, after work or at the weekend. ClinicVoice can answer when your team is unavailable, introduce your clinic and find out what the caller would like help with.
You supply the wording, services, opening hours and reception rules. We tailor the conversation to those details so the caller gets information that belongs to your clinic.
From treatment interest to a clear enquiry
- Service information: explain the treatments and consultation options you have approved for telephone enquiries.
- Fees and next steps: share approved prices and explain when a consultation is required for a personalised quote.
- Practical details: answer questions about opening hours, clinic location and appointment preparation using your guidance.
- Follow-up requests: collect the agreed contact information and send an enquiry summary to your inbox.
We agree which details are necessary to collect. The public demo should never be used to submit real medical histories or other sensitive client information.
Suitability stays with your practitioner
Alice does not recommend a procedure, assess suitability or promise a treatment outcome. Questions about contraindications, complications or personalised aftercare need your qualified team.
Before launch, your clinic defines how these enquiries should be handled, including any transfer arrangements and what happens if nobody is available. ClinicVoice does not provide emergency care.
Fit the service around your appointment process
Start with the calls your team cannot answer: an engaged line, an unanswered call or calls outside your opening hours. We check your telephone provider’s divert settings and charges before setup.
Direct booking and SMS confirmations depend on agreed workflows and, where needed, an integration with your appointment system. We confirm these separately. An enquiry summary is not a confirmed appointment; your team retains control where a booking integration is not in place.
Hear the voice, then tailor the content
The current live demo is a fictional dental practice. It lets you hear Alice’s voice and interaction, rather than presenting a finished aesthetic-clinic configuration. For an aesthetic demo, email your clinic website and the enquiry types you would like to test.
Questions from practice owners
Can Alice use our clinic’s treatment names?
Yes. Your approved treatment information and FAQs form part of the setup. We review the wording with you before launch.
Can we use Alice only when we are with clients?
That is a possible setup, subject to your telephone provider supporting the required busy or unanswered-call divert. We test the agreed routing with you.
Is this suitable for a larger clinic?
Full Clinic Pro includes 1,200 minutes per month. Multi-site services, outbound reminders and more complex workflows need a tailored scope and quote.
Let’s discuss your practice
Start with the calls
you want to cover.
Send your practice website, telephone provider and the enquiries you would like Alice to handle.